We are based in Denmark - In Europe
Estimated shipping time takes 10-20 business days for US orders and 10-30 business days for international orders.
Shipping confirmation email will be sent to you as soon as your order is shipped. Please note that International customers will be responsible for any customs fee.
You may track your order by visiting this link: https://www.consciouspets.com/pages/track-order-status
Orders (excluding customized product) information generally becomes available 48 to 72 hours after you place the order.
Yes you can! We accept all major credit/debit card payments
Your card information is encrypted during transmission, and we assure you that the information you provide is only used for the requested transaction and is not stored.
Order changes, cancellations, shipping address update needs to be done within 24 hrs upon placing them. You can send us an email at firstname.lastname@example.org for any requests.
If you receive a faulty item, please send us an email at email@example.com so our Customer Service team can assist you.
Please see refunds and returns policy via this link: https://www.consciouspets.com/pages/returns
Please send us an email at firstname.lastname@example.org and we will get back to you as quick as we can